Privacy Policy

Privacy Policy

At Laurel & Oak, we care deeply about the trust you place in us when you visit our website, make a purchase, or connect with us online. This Privacy Policy explains what information we collect, how we use it, and what choices you have.

By visiting laurelandoakliving.com, you agree to the practices described below.

1. Information We Collect

We collect personal information in order to serve you better. This may include:

  • Contact details: name, billing and shipping address, email, and phone number.

  • Order information: products you purchase, payment information (processed securely through Shopify Payments), and order history.

  • Device information: your IP address, browser type, and how you interact with our site (collected automatically through cookies, Shopify, and analytics tools like Meta Pixel and Google Analytics).

We do not collect or store full payment details — those are securely processed by Shopify Payments.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your order or inquiries

  • Send marketing emails (only if you’ve subscribed)

  • Improve our website and customer experience

  • Analyze trends and measure advertising performance

3. Sharing Information

We don’t sell or rent your personal data.
However, we do share limited information with trusted partners who help us operate our business. This includes:

  • Shopify, which powers our online store

  • Meta (Facebook and Instagram) and Google Analytics, which help us understand site traffic and measure the effectiveness of our advertising

  • Service providers, such as email or shipping partners, who assist in fulfilling orders

These partners only receive the information necessary to perform their specific services and are required to keep it secure.

4. Cookies and Tracking

Our website uses cookies and similar tracking technologies to help us:

  • Understand how visitors use our site

  • Remember your preferences

  • Improve marketing performance

You can manage or disable cookies through your browser settings, though some parts of the site may not function properly without them.

5. Your Rights

You have the right to:

  • Access or request a copy of the personal information we hold about you

  • Correct, update, or delete your information

  • Withdraw consent for marketing emails at any time (by clicking “unsubscribe” at the bottom of our emails)

To make a privacy-related request, email us at [hello@laurelandoakliving.com].

6. Data Retention

We retain order information for our records unless you ask us to delete it.
For marketing purposes, we keep your email data until you unsubscribe or request removal.

7. Security

We take precautions to protect your information.
All transactions are processed through Shopify’s secure system and encrypted via SSL technology.

8. Changes to This Policy

We may update this policy from time to time to reflect changes to our business practices or for legal reasons. Updates will always be posted here with a new “last updated” date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, or how your data is handled, please reach out:
📧 hello@laurelandoakliving.com
📍 Laurel & Oak, Missouri, USA